At Backtest Messenger, we want you to feel confident when using our services. If you are not satisfied with your purchase, you may request a refund within 7 days of your payment, no questions asked.
1. 7-Day No-Questions-Asked Refund
You are eligible to request a full refund within 7 calendar days from the date of your payment.
No reason or explanation is required.
To request a refund, simply contact us within the 7-day period using the contact details provided below.
2. Refund Eligibility
To be eligible for the 7-day refund:
• The refund request must be submitted within 7 calendar days of the original payment.
• The payment must have been made directly for a Backtest Messenger subscription or eligible service.
• The refund request must relate to the original payment.
No explanation, justification, or proof of dissatisfaction is required.
3. Refund Amount
For an eligible request made within the 7-day refund period, we will issue a 100% refund of the eligible subscription payment.
Any third-party fees, transaction charges, taxes, WhatsApp/Meta charges, messaging charges, or other charges that were separately incurred may be excluded where applicable.
4. How to Request a Refund
To request your refund, contact us at:
Email: [info@backtestmessenger.com](mailto:info@backtestmessenger.com)
Please provide your registered account email/phone number and transaction details so that we can identify your payment.
You do not need to provide a reason for requesting the refund.
5. Refund Processing
Once your refund request is verified and approved, the refund will be initiated through the original payment method, where possible.
The time taken for the refunded amount to appear in your bank account or payment method may depend on the payment gateway, bank, or card issuer.
6. Cancellation After 7 Days
After the 7-day refund period has expired, subscription cancellations will generally stop future renewals but will not result in a refund for the current billing period.
You may continue using the service until the end of your paid billing period, unless your account is suspended or terminated for violation of our Terms of Service or applicable policies.
7. Duplicate or Billing Errors
If you are charged more than once for the same subscription or experience a billing error, please contact us. We will review the transaction and, where appropriate, issue a refund for the incorrect or duplicate charge.
8. Changes to This Policy
Backtest Messenger reserves the right to modify this Refund & Cancellation Policy from time to time. Any updated policy will be published on this page with the revised effective date.
9. Contact Us
Backtest Messenger
Chowdhury Para Road, North Dum Dum, West Bengal, India
Email: info@backtestmessenger.com
Phone: +91 6290517411
For refund requests, please email [info@backtestmessenger.com](mailto:info@backtestmessenger.com) within 7 calendar days of your payment.
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